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Workshop Automation

Workshop Automation is mobile solution for workshops featuring Vehicle Health Check, Consultation, Repair Order, Post-service report, and etc that is designed to increase productivity and work efficiency in the workshop.

Workshop Automation has been approved globally.

1.5

Hours

Work hours for members in the workshop has decreased 1 to 1.5 hours.

86%

Contract

86% of our customer has signed contract extension after their first year.

70P

Satisfaction

Customer satisfaction point has increased about 50 to 70 points.

16%

Repurchase

Dealer repurchase increased approximately 16 percent. 

Profit

With systematic vehicle check, you can suggest adequate service to customers along with promotion, vehicle management and service packages.

Also, with much increased work efficiency, higher profit can be expected from using the Workshop Automation.

Efficiency

With optimized vehicle data and work process and user-friendly UI/UX, anyone can utilize Workshop Automation with ease.

Since Workshop Automation is composed of various modules, there will be no need to modify current workflow.

Retention

You can easily make reservation and even if the customer cancels appointment, follow up can be easly done.

In addition, you can earn customers’ trust and have higher customer retention with credible digital documents.

Process

Pre-Service

01

Reservation

Easy customer seach

Search appointments and repair order

02

Vehicle Health Check

Consultation

Visual checklist

03

Quotation

OP/PMS/Parts confirmation

Customer Confirmation

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After-Service

04

Service & Inspection

Work Assignment

Work Search

05

Vehicle Delivery

Vehicle Check

Final Inspection

06

Customer Management

Customer Satisfaction

Service KPI & Analysis

Key Feature

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KIOSK

MOBILE/PC

Device Compatibility

Workshop Automation is perfectly compatible to all devices such as PC, Tablet, and Smartphones to suit users’ needs. Users can simply choose which device to use depending on their preferences.

In addition, KIOSK is also available for schedule check and customers to view various information including promotions.

Quotation

The quotation feature in Workshop Automation allows quick quotation and upselling with its easy management

Customer and vehicle information can be accessed easily and necessary service and repair list is automatically updated for each customer.

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Vehicle Health Check

Beginning from when the vehicle first arrives to the workshop and to its delivery, necessary vehicle health check can be performed digitally making the process more efficient and accurate.

The check list can be printed out and send as email to the customer.

Contact

Please leave us a message if you have any inquiries.