Pre-Service
01
Reservation
Easy customer seach
Search appointments and repair order
02
Vehicle Health Check
Consultation
Visual checklist
03
Quotation
OP/PMS/Parts confirmation
Customer Confirmation
Workshop Automation
Workshop Automation is mobile solution for workshops featuring Vehicle Health Check, Consultation, Repair Order, Post-service report, and etc that is designed to increase productivity and work efficiency in the workshop.
Workshop Automation has been approved globally.
1.5
Hours
Work hours for members in the workshop has decreased 1 to 1.5 hours.
86%
Contract
86% of our customer has signed contract extension after their first year.
70P
Satisfaction
Customer satisfaction point has increased about 50 to 70 points.
16%
Repurchase
Dealer repurchase increased approximately 16 percent.
Profit
With systematic vehicle check, you can suggest adequate service to customers along with promotion, vehicle management and service packages.
Also, with much increased work efficiency, higher profit can be expected from using the Workshop Automation.
Efficiency
With optimized vehicle data and work process and user-friendly UI/UX, anyone can utilize Workshop Automation with ease.
Since Workshop Automation is composed of various modules, there will be no need to modify current workflow.
Retention
You can easily make reservation and even if the customer cancels appointment, follow up can be easly done.
In addition, you can earn customers’ trust and have higher customer retention with credible digital documents.
Process
After-Service
04
Service & Inspection
Work Assignment
Work Search
05
Vehicle Delivery
Vehicle Check
Final Inspection
06
Customer Management
Customer Satisfaction
Service KPI & Analysis
Key Feature
KIOSK
MOBILE/PC
Device Compatibility
Workshop Automation is perfectly compatible to all devices such as PC, Tablet, and Smartphones to suit users’ needs. Users can simply choose which device to use depending on their preferences.
In addition, KIOSK is also available for schedule check and customers to view various information including promotions.
Quotation
The quotation feature in Workshop Automation allows quick quotation and upselling with its easy management
Customer and vehicle information can be accessed easily and necessary service and repair list is automatically updated for each customer.
Vehicle Health Check
Beginning from when the vehicle first arrives to the workshop and to its delivery, necessary vehicle health check can be performed digitally making the process more efficient and accurate.
The check list can be printed out and send as email to the customer.
Contact
Please leave us a message if you have any inquiries.
